We have seen a rise in the number of computer support scam calls recently. The call comes in from people who claim to be calling from “Windows” about errors that they have detected on your PC. The claim continues that they can fix your PC by remote access.
Their charges range from £140 to £240 but we have seen cases where they took the card details from an unsuspecting couple and charged over £600. Once they have remote access to your PC, they either copy all of your data (to use to bribe you or get your bank details), install key logging software (which they use to get bank details) or install Malware.
- If you have issues with your PC, you should call a local Computer Support company – someone who has an office or premises that you can arrive at if necessary.
- Never accept help from anyone that calls you.
- If you receive a call from someone claiming that they are from “Windows” calling about your PC, put the phone down.
- Most PC problems relating to Malware or viruses can be resolved for less than £50
If you need help with a PC issue, contact TST on (01244) 457870 for a no obligation chat.