Priority Remote Support for IT Package subscribers
Over 90% of IT support issues can be dealt with quickly and effectively via a remote support sessions.
Our engineers will connect remotely to your device to investigate and resolve your issues. A remote support session means a quicker and lower cost fix than an onsite visit. The vast majority of support sessions result in a fix at the first contact.
Our remote access app allows us to take control of your PC, transfer any necessary files and, if necessary restart your PC.
Benefits of TST Remote Support to your business:
Instant fixes from a qualified and experienced IT expert
Most issues are fixed at first contact
Quicker response than an engineer visit
Lower cost than an onsite engineer visit
TST are a valued partner of ours. Their services have been first class in terms of advice and delivery - providing us with tech solutions and support. All of the team are friendly and display expertise and professionalism. I would not hesitate to recommend TST for any business requiring tech support.
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