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IT Services covering Chester, North Wales & The Wirral

Office 43, Coworkz Block B, Minerva Avenue, Chester, CH1 4QL


Email: info@tst.uk.com

Phone: 01244 457870

Property Sector - IT Services

IT property services

Case Study: Meridian Property Group — Chester

Meridian Property Group — Chester

Property Management  |  42 Staff  |  1,100+ Properties

The Challenge

Meridian faced the IT issues common to property management: unreliable broadband, an ageing PBX phone system, scattered mobile contracts, unmonitored Microsoft licensing, weak cyber security, and no compliance certification. Staff lost time to outages and manual processes.

What TST delivered

Proactive Partnership

TST runs 24/7 monitoring, monthly strategic reviews, quarterly technology roadmaps and continuous security operations. Issues are resolved before staff notice them.

Cyber Essentials certified. Meridian now meets UK government-backed security standards, opening doors to larger commercial clients and ensuring ongoing GDPR-aligned compliance.

Based in Chester, serving properties across Cheshire and North Wales.

Property

Data security, compliance and communications

At TST, we know that you want to be a confident property business leader who knows the technology your business depends on is taken care of.

In order to do that, you need an IT partner who takes ownership, responds quickly and doesn’t need to be chased.

The problem is your IT provider is slow to respond, problems keep interrupting your team, and you’re left chasing for answers, which makes you feel frustrated that you’re paying someone to take care of IT, but somehow it still ends up being your problem.

We believe if you’re paying someone to look after the IT for your property business, you shouldn’t have to manage them too.

We understand how frustrating it is when you’re paying someone to take care of IT but still find yourself chasing problems and getting pulled into things that shouldn’t need your attention, which is why we have spent over 25 years taking the hassle of IT off property businesses’ hands, giving them one team to turn to and taking ownership when something needs sorting.

Here’s how we do it:

  1. Have a quick chat — Tell us what’s working, what’s frustrating you and what you need from your IT.
  2. Let us take a proper look — We’ll review your current setup, identify the problems and risks, and explain what we’d recommend in plain English.
  3. Hand the IT headache to us — We’ll get things sorted and become the team your people can turn to when they need help.

So, have a quick chat with us about what’s frustrating you with your IT.

And in the meantime, use our quick IT Provider Scorecard to see whether your current IT support is actually doing what it should.

So you can stop wasting your time chasing IT problems, dealing with frustrated staff and wondering whether your business is properly protected and instead get on with running your property business, knowing your team can work, your IT is looked after and someone else has it handled.

Services used by property service business likes yours from TST:

Nothing is ever too much trouble. Always at the other end of the phone or email. Cannot praise them enough. Come in person (if needed) and never complain even if it is a simple thing. Would definitely be lost without them. Best thing we ever did signing up with TST.
Property Lawyers, Warrington.

Tel: 01244 457870

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