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IT Services covering Chester, North Wales & The Wirral

Red Hill House, Hope Street, Chester, CH4 8BU


Office 330, Cheshire College, Ellesmere Port Campus Off Sutton Way, Ellesmere Port, CH65 7BF


Email: info@tst.uk.com

Phone: 01244 457870

IT Support and Services

To enhance and improve your business protection and IT security, TST have recently changed the RMM (Remote Management & Monitoring) app that we use to support end users.  Support contract customers will have the app already installed. The app appears as a desktop shortcut called 'Create a new support ticket'. As well as providing another way of contacting us to request help, the app provides...

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Small business owners often have to wear multiple hats, juggling various tasks at once. These top 5 services can help business operate efficiently and communicate effectively. Backup - Having a backup of your business critical data is essential for every business.  Even if you use a CloudSync app such OneDrive, Google Drive, Dropbox or something else.  A CloudSync service is not a backup. All businesses can...

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The analogue switch off will involve the traditional Public Switched Telephone Network (PSTN) landlines being switched off in 2025. Integrated Services Digital Network (ISDN) lines will also be turned off at the same time. The switch off will happen across the whole of the UK and will take place at the network level. All services that rely on PSTN will be affected, including: broadband, security alarms, EPOS...

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We may ask you to install our Remote Monitoring and Management (RMM) software on your computer so that we can remotely access it to provide you with help.  If you are on a support contract with TST, you will already have this software installed.  This article explains what RMM is, what is does and why you should keep it installed. The RMM application is usually installed...

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A hardware firewall usually sits behind the broadband router to protect your SOHO (small office/home office) business network from external attack.  It usually analyses incoming traffic and filters out threats as they try to reach your network. The firewall acts like a perimeter fence around your network. This hard barrier for your small office/home office (SOHO) against intrusion provides several benefits: Updated several times a day...

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TST Business Email

What is Cloud Email? Quite simply, instead of running your email from an individual server located in your office (Such as Microsoft Small Business Server), cloud email is an alternative solution that stores your email online on a much larger server platform managed by a specialist provider like us.   s a cloud provider, we have many clients using the same infrastructure which improves our economies of scale. This means...

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Creating a Zimbra template allows you to send “form” messages without having to copy-n-paste or re-type the entire message repeatedly. This guide explains how you can save time and effort when using Zimbra.   1. Log in to Zimbra.   Creating an e-mail template   2. Open a new e-mail and enter descriptive Subject, i.e. product information* *If you use Zimbra in Conversation mode, you may want to add a word or phrase at the beginning of  the e-mail...

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This month we have launched our new DataDrop service. DataDrop is a filesync, share and cloud storage service. Store your files, folders, contacts, photo galleries, calendars and more in the cloud. This data becomes accessible from your mobile device, your desktop, or a web browser. Access your data wherever you are, when you need it. Keep your files, contacts, photogalleries, calendars and more synchronised, amongst your devices....

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For anyone considering a backup solution for their business, it is worth taking a look at what is going on behind the scenes. Our secure offsite backup system offers a completely automated system – in others words your backup will run each day without you having to do anything. The infrastructure has been built to make sure that your data is completely safe in all circumstances. To give you peace of mind...

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TST broadband Chester

Unlimited broadband is now available with TST line rental.  With local support throughout Chester and set up for your broadband services, this offers fantastic value for money.  If your business relies on your broadband service, you need to know that you can get help when you need it.  TST business broadband provides direct contact to engineers without the need to sit in a helpline queue.  You get onsite...

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