logo

IT Services covering Chester, North Wales & The Wirral

Red Hill House, Hope Street, Chester, CH4 8BU


Office 330, Cheshire College, Ellesmere Port Campus Off Sutton Way, Ellesmere Port, CH65 7BF


Email: info@tst.uk.com

Phone: 01244 457870

IT Security

We may ask you to install our Remote Monitoring and Management (RMM) software on your computer so that we can remotely access it to provide you with help.  If you are on a support contract with TST, you will already have this software installed.  This article explains what RMM is, what is does and why you should keep it installed. The RMM application is usually installed...

Read More

During the course of our day to day interaction with customers we sometimes hear the comment "I don't install Windows updates because they slow down my computer" or "They take up space on my PC". We thought it may be useful to set the record straight and debunk some myths about Windows updates. Windows updates are released regularly for currently supported versions of the operating system. ...

Read More

A hardware firewall usually sits behind the broadband router to protect your SOHO (small office/home office) business network from external attack.  It usually analyses incoming traffic and filters out threats as they try to reach your network. The firewall acts like a perimeter fence around your network. This hard barrier for your small office/home office (SOHO) against intrusion provides several benefits: Updated several times a day...

Read More

If you are using the very popular Wordpress plugin Backupbuddy to backup your Wordpress website it is essential that you upgrade to version 8.7.5.  If your version of Backupbuddy is less than 8.7.5 you must do this urgently.  See the full announcement about Backupbuddy below: We recently discovered a security vulnerability in our BackupBuddy plugin. The vulnerability could allow a breach to your WordPress site, so we are...

Read More

We are seeing an increase in the volume of attempted cyber-attacks over the last few weeks, as criminals try to take advantage of the disruption that Coronavirus is causing to our daily lives. We are seeing reports of fake “information updates” around Coronavirus and other attempts taking advantage of the greater than normal usage of VPNs / home working, so please be extra vigilant during...

Read More
Home working for employees

Working from home for employees   This short guide provides some ideas and information to make working from home for employees easier, comfortable and more productive.   Comfort, sound & vision   When working from home, you need to make sure that your work station set up is comfortable to use.  You may have set up your equipment in a temporary location such as your dining room table.  Dining room chairs...

Read More

Business Mobile Protection gives you an easy way to secure and control your mobile devices, both iOS and Android, wherever they are. You get everything you need in one package: Wi-Fi protection, browsing protection, support for mobile device management, and VPN.   Supported OS: iOS 9.x and later l Android 4.0.3 and later   Small businesses have seen a dramatic increase in cyber attacks and ransomware attacks.  The methods of...

Read More

Online security is essential in keeping individual and organisational data safe.  In this article we will look at the most common threat alerts. Your email host should remove some threats but it is not possible to remove all threats which means that you should remain vigilant and alert to the dangers.   Be careful of: emails claiming that you have missed a delivery so click on a...

Read More

There are lots of good reasons to keep copies of files and folders in the cloud.  It makes synchronising data across devices easy and is great for sharing large files to external contacts. However, a cloudsync/cloudshare isn't the same as a backup.  If you delete a file or folder in your synchronised folder locally, the same file or folder is also deleted on the cloud...

Read More

TST Mobile protection for Android devices is £2.50+VAT per month per device (for existing monthly support customers) or £25+VAT per year.   Many businesses, and in particular small businesses, allow employees to bring their own devices to work.  They also allow their employees to access the office wifi.  In most cases the wifi is a straight forward connection to the router which is, in turn connected to...

Read More