As part of our server upgrades to improve security measures, over the next few months we’ll be disabling a legacy authentication method on our email platform. Please note that this does NOT apply to users on our Zimbra Secure Business Email platform. If you would like to upgrade to our Zimbra Business Platform rather than making these changes, please get in touch.
This change does not mean you need to change your IMAP/SMTP server, only that you review the authentication method used.
IMAP Account Settings:
Select IMAP as the account type
User Name is your [full email address] eg bob@mydomain.co.uk
Password is your [mailbox password]
Outgoing Mail Server: mail.yourdomain.com
Outgoing Mail Server Port: 587
Outgoing Mail Server SSL: STARTTLS
Outgoing Authentication Type: Password
If you use POP3:
User Name is your [full email address] eg bob@mydomain.co.uk
Password is your [mailbox password]
Outgoing Mail Server: mail.yourdomain.com
Outgoing Mail Server Port: 587
Outgoing Mail Server SSL: STARTTLS
Outgoing Authentication Type: Password
Incoming POP3 Server: mail.yourdomain.com
Incoming POP3 Server Port: 995
Incoming POP3 SSL: SSL/TLS
Incoming POP3 Authentication Type: Password
Please note; you will need to change the mail account setting on each device that you have your email accounts on.
If you have any questions or need any help with setting up your email accounts on your devices, please call us on (01244) 457870