3CX can display call notifications in front of apps when you are using the Chrome browser to access the 3CX web app. Follow the instructions below to enable this feature.
Click the Windows Start icon on the bottom left of your screen
In the ‘Find a setting’ search box, type notifications. Select ‘Notifications & actions’
Under the heading ‘Notifications from apps and other senders’ look for Chrome and make sure that it is set to ‘on’
Next to the ‘on’ slider, click on the arrow >
Make sure ‘Show notification banners’ is selected