Zimbra IMAP in Outlook

  1. With Outlook open, select File and click Account Settings
  2. Select Accounts Settings and the Account Settings window will open
  3. Select New
  4. Enter your email
  5. Select Advanced Options and the box labelled ‘Let me set up my account manually’
  6. Click Next
  7. Select IMAP
  8. Enter your password and select Connect – if you get a certificate warning, click OK
  9. Select Change Account Settings
  10. The settings should be:


Server: zimbra.protectedservice.net

Encryption Method:  SSL/TLS

Port: 993

Outgoing Server: smtp.protectedservice.net

Encryption Method: Auto

Port: 587

You may have to select the ‘More settings…’ button to enter some of the details above.  You will also need to choose the option on the ‘Outgoing Server’ tab; ‘My outgoing server (SMTP) requires authentication’ and ‘Use same settings as my incoming mail server’.

11. Click Connect